User Data Deletion Instructions

How to request deletion

1. Send an email to support@SawariyaChat.com with the subject “Data Deletion Request”, or submit the request through our Contact Us page.
2. Use the email address or phone number associated with the account and identify the workspace/business account to be deleted.
3. We may ask for reasonable verification to prevent unauthorized deletion.
4. After verification, we will process deletion or anonymization of data controlled by SawariyaChat, except information that must be retained for legal, security, fraud-prevention, accounting or dispute purposes.

What may be deleted

Depending on the account and enabled features, deletion may cover profile information, workspace data, stored contacts or campaign data under our control, support records that are not legally required, and other account-associated information.

Third-party data

Data held independently by Meta/WhatsApp, payment providers, email providers or other connected services is governed by those providers. Removing SawariyaChat data does not automatically delete information held independently by a third party.

Business customer data

If you are an end customer who communicated with a business using SawariyaChat, the business may be the controller of your conversation/contact data. We may direct your request to that business where appropriate.

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