1. Agreement
By registering, purchasing a plan, accessing the dashboard or using SawariyaChat, you agree to these Terms and the policies linked from the Legal Center. If you use the service for an organization, you confirm that you are authorized to act for that organization.
2. Account responsibilities
You are responsible for accurate account information, protecting credentials, controlling user access and activity performed through your account. Notify us promptly if you suspect unauthorized access.
3. Permitted use
The service may be used for lawful business communications, customer support, automation and related purposes. You must comply with our Acceptable Use and Anti-Spam policies, applicable law, and the rules of any connected third-party platform.
4. WhatsApp and third-party services
WhatsApp, Meta, payment gateways, hosting, email, AI or other third-party services may be required for some features. Their availability, approval decisions, limits, pricing and policies are outside our direct control. You are responsible for maintaining valid third-party accounts and permissions where required.
5. Subscriptions and charges
Plan scope, billing period, taxes, included usage and any additional charges are shown at purchase or in the applicable commercial arrangement. Third-party messaging or platform charges may be separate from the SawariyaChat subscription. Non-payment may result in restriction or suspension of paid features.
6. Changes and availability
We may update features, interfaces, limits and policies to improve the service, address security or comply with third-party or legal requirements. We aim for reliable availability but do not promise uninterrupted or error-free service.
7. Customer data
You retain responsibility for the legality and accuracy of data you upload or process. You must have the rights and consent required to contact recipients and must honor opt-out requests. Data handling is further described in the Privacy Policy.
8. Intellectual property
SawariyaChat software, design, branding and documentation are protected by applicable intellectual-property laws. These Terms provide a limited right to use the service and do not transfer ownership of the platform.
9. Suspension or termination
Access may be limited or terminated for serious abuse, unlawful activity, spam, security risk, repeated policy violations, non-payment or where required by a connected platform or law. Users may stop using the service at any time, subject to applicable billing commitments.
10. Disclaimer and limitation
The service is provided on an “as available” basis to the extent allowed by law. We are not responsible for losses caused solely by third-party outages, account restrictions, policy changes, customer misuse or events beyond reasonable control. Any liability that cannot lawfully be excluded remains subject to applicable law.
11. Governing requirements
These Terms are interpreted under applicable laws governing the service operator and the transaction. Mandatory consumer or data-protection rights, where applicable, are not excluded.
12. Contact
Questions about these Terms can be sent to support@SawariyaChat.com or through Contact Us.