SawariyaChat Legal & Compliance

Grievance Redressal

Customers and users can use this process to raise service, billing, privacy, abuse or account-related grievances.

Last updated: 8 August 2026

Submit a grievance

Email support@SawariyaChat.com or use our Contact Us form. Include the registered account, issue category, relevant dates/transaction references and a clear description.

Review process

We will review the information available, may request verification or additional details, and will work to provide a practical response. Resolution time depends on issue complexity and whether a third party such as a payment or messaging provider must be involved.

Privacy grievances

For data protection concerns, you may also use the DPO / Privacy Contact channel. Data deletion requests should follow the Data Deletion Instructions.

Abuse and security

For spam or misuse, refer to the Anti-Spam Policy. Security vulnerabilities should be reported through the Security & Responsible Disclosure page.

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