Digital service
SawariyaChat is a digital SaaS platform. Access may begin after registration, subscription activation, payment confirmation and/or completion of required third-party setup.
Subscription cancellation
You may request cancellation of future renewal where recurring billing is enabled. Cancellation stops future renewal after the applicable paid period unless your commercial plan states otherwise. Cancelling an account does not automatically reverse charges already incurred.
Refund eligibility
Unless a specific order or plan states different terms, subscription and service fees are generally non-refundable after service activation or usage has begun, except where a duplicate/incorrect charge is confirmed, a paid service cannot be delivered due to an issue attributable to SawariyaChat that cannot reasonably be resolved, or a refund is required by applicable law.
Non-refundable items
- Usage already consumed or services already delivered.
- Third-party charges, including messaging/platform charges, taxes, gateway charges or external service fees where those amounts are not recoverable by SawariyaChat.
- Custom development, setup or configuration work after work has started, unless agreed otherwise in writing.
- Loss of access caused by customer policy violations, spam, prohibited content, invalid permissions or action by a third-party platform.
How to request a review
Email support@SawariyaChat.com with the registered account email/phone, transaction reference, amount, date and reason for the request. We may ask for information needed to verify the transaction and account.